ROLE PURPOSE OBJECTIVE
- Lead Generation Conduct regular marketing and sales activities to generate leads from the identified markets
- Dealing with the Customers- Engage with the customers at the front end to ensure smooth conversions from lead stage to disbursement and also repayment, recovery and retention.

SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE
- Shall be expected to manage a portfolio of Rs.5 Cr. Progressively
- Managing a single product across the branch catchment area
- Managing a customer base of 100 customers progressively

KEY DUTIES RESPONSIBILITIES OF THE ROLE

Business/ Financials
- Candidate should be able to deliver targeted business figures from the location of the branch. He/She is also responsible for building a quality portfolio without compromising on quality levels.
- Achieve the set targets on MLAP Loans in terms of open market acquisition and existing potential customer conversion
- Maintain database of the prospects, meet select prospects and manage the relationship thereafter
- Attend X (to be defined)



number of prospects in a day/week/month to generate leads and references for MLAP Loans
- Should be ready to travel extensively across the catchment area of the location to build the base of business

Customer (Both Internal External)
- Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services and establish skilled relationship with them, with a long-term perspective
- Guarantee confidential treatment of all the information gathered from customers and demonstrate the highest order of integrity as per the code of conduct of the organization

Internal Process
- Carry out the pre and post-loan activities related to MLAP Loans, perform simple financial analysis, present the loan applications to the sanctioning committee by adhering to the set TAT prioritize the repayment of loans to preserve the portfolio quality
- Visit the customers business and home to do the assessment/e

📌 Relationship Officers-Micro Mortgages (Varanasi)
🏢 Ujjivan Small Finance Bank
📍 Varanasi