Job Title
Facilities Executive - Soft ServicesJob Description Summary
This role is to maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfactionJob Description
About the Role:
- Meet or exceed site Key Performance Indicators (KPIs); monitor Service Level Agreements (SLAs) monthly to identify potential challenges and plan corrective actions accordingly
- Manage SURF tickets, ensuring timely monitoring and resolution with appropriate corrective actions
- Monitor staff deployment, coordinate with vendors to meet site-specific requirements, and validate vendor staff attendance
- Briefings and conducting training sessions to ensure staff are well-informed and properly trained
- Prepare Procurement Strategy and Tender Evaluation Plan for approval by the client

About You:
- Intermediate to Advanced experience in Facilities management is essential
- Previous experience in a similar field is mandate to manage the role
- Experience within the IFM is advantageous
- Strong written and oral communication skills




- High attention to detail and the ability to operate in a fast-paced setting

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop person

📌 Facilities Executive (Hyderabad)
🏢 Cushman & Wakefield
📍 Hyderabad