16 Aug
|
GS Infotech
|
Chennai
16 Aug
GS Infotech
Chennai
Effective Voice Interaction with Telecaller Candidate Application Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: If applicable Current/Last Drawn Salary Monthly/Annual/: Notice Period/: Job Description/: Our retail banking and credit division 's main "Customer Access Anchor " and "Financial Pipeline Guardian " is the Telecaller/-Banking Sector. Your main goal is to speak with consumers directly over the phone in order to introduce, clarify, qualify, and cross/-sell basic banking products, while branch managers deal with walk/-in clients and portfolio managers handle high/-net/-worth investors. This includes carrying out high/-volume skilled outreach for digital banking services, insurance products, home and personal loans, pre/-approved credit cards, and savings account upgrades. As the "Guardian of Dial/-to/-Connect Ratios, Customer Verification Integrity, Lead Conversion Efficiency,
Regulatory Compliance Call Logs, and Account Upgrade Tariffs, " you assume direct responsibility for converting prospect databases into banking opportunities that have been verified. Key Skills/: Persuasive Financial Communication & Active Listening/: Outstanding communication abilities to explain complicated interest rates, phrases, and features in a clear, understandable, and extremely professional way over the phone. Strategies for Resolving Banking Objections/: The capacity to use planned, compliance/-approved talking points to deal with client opposition over competition interest rates, service costs, and paperwork deadlines. Basic Financial & Credit Concept Literacy/: Knowledge of terms used in retail banking, such as processing fees, annual percentage rates, savings interest compounding, and equated monthly installments. CRM & Core Banking Interface Navigation/: Real/-world experience wit
📌 Effective Voice Interaction with Telecaller (Chennai)
🏢 GS Infotech
📍 Chennai