Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we are scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Inviting applications for Customer Service:



Voice roles || Bengali+English
- Experience: Freshers (For Freshers, only 2021-2026 passouts are eligible)

(Note: We are not considering result awaited candidates for this role, candidate should have marksheets handy.)
- Graduation: Any grad except law/diploma is eligible
- Shifts: Adaptable with any shift
- Languages known: Only English+ Bengali
- Work location: Hyderabad (Only work from office)

Responsibilities
- Respond to customer queries and customer's concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.

Qualifications we seek in you

Minimum qualifications
- Any Graduate (except

📌 Customer Service (India)
🏢 Genpact
📍 India