About Aelum Consulting

Aelum Consulting is a ServiceNow Premier Partner helping enterprises accelerate their digital transformation journeys through innovation, automation, and scalable solutions. We specialize in delivering tailored ServiceNow implementations that drive efficiency, enhance user experience, and create measurable business impact across industries.

About the role

You'll be the technical face of our AI practice — the person who turns a client's ambiguous "we want an AI assistant" into a credible, grounded, production-ready solution and then leads the team that builds it. Our work centers on enterprise conversational and agentic AI assistants that combine hybrid RAG (structured + document retrieval), LLM orchestration and query planning, deterministic business reasoning, and permission-aware, auditable design. Recent builds include agentic incident-management agents and multi-domain governance and contract-intelligence assistants that reason over enterprise records and documents through a hybrid architecture spanning approved enterprise platforms and Azure OpenAI.





This is a hybrid engineer–architect–lead role. You'll solution and pitch in pre-sales, stay hands-on in Python, and grow a small engineering team.

What you'll do

Solutioning & architecture
- Translate client problems and RFPs into target architectures, weighing platform-native vs. hybrid orchestration vs. external-assistant options and recommending with explicit trade-offs on cost, security, latency and governance.
- Design agentic and GenAI patterns end to end: intent/entity extraction, query planning, hybrid structured + document retrieval, deterministic calculation layers, grounded synthesis with citations, and human-in-the-loop action execution.
- Apply "deterministic where you can, generative where you must" — keeping governed values (amounts, statuses, scores) computed or retrieved, never guessed.

Pre-sales, demos & client engagement
- Lead discovery: ask the right business, process

📌 Artificial Intelligence solution Engineer (Hyderabad)
🏢 Aelum Consulting
📍 Hyderabad