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Collection Executive
Job Type: Full-Time
Job Location: Gurugram
Job Description
Experience : 2 to 3 yrs
Preference: Female
Job Description
Responsible for handling collection targets for the assigned region through emails and calls
Managing end-to-end collection processes including billing, invoicing, and payment collection
Following up on outstanding client payments, sending reminders, letters, and notices, and handling escalations or disputes professionally
Proficient in English and Hindi for effective communication
Handling customer queries and issues over phone and email
Strong communication and interpersonal skills
Basic knowledge of MS Excel (filtering, sorting, formulas, VLOOKUP)
Maintaining control over outstanding amounts by ensuring at least 90% monthly collection and reducing overall outstanding
Managing and updating trackers on a daily, weekly, and monthly basis
Coordinating with Support, Sales, Accounts,
and Tech teams for smooth operations and accurate event updates on the portal
Ensuring timely invoice submission, collecting PO numbers, and processing client invoices accurately
Major Duties
Achieve collection targets on a weekly and monthly basis
Analyze weak areas in the assigned region, resolve issues, and recover overdue payments
Key Skills
Robust client handling skills (via calls and email communication)
Positive learning attitude with a willingness to adapt
Result-oriented mindset with a focus on achieving goals
Target-driven with the ability to meet deadlines
Ability to work effectively under pressure
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Solutions Offerings
Source to Pay
Supplier management
Purchase Requisition
Tender Management System
Auction Management System
Purchase Order
Contract Management
Invoicing Management
Reporting and advance Analytics
Procure to pay