Summary:
The Quality Regional Manager plays a critical role in ensuring the consistent quality, safety, and compliance of milk and milk products across all stages of production—from raw milk collection at BMC/CC and chilling centers to final packaging. This position is responsible for conducting comprehensive chemical and microbiological testing, enforcing adherence to ISO, FSSAI, AGMARK, EIA, and FSMS standards, and maintaining rigorous hygiene and sanitation protocols. By implementing standardized procedures, calibrating testing equipment, and driving continuous improvement in quality practices, the incumbent ensures regulatory compliance, product integrity, and customer satisfaction. The role also involves leading quality audits, managing data accuracy, training the quality team, and coordinating with statutory and external agencies to uphold the highest standards in food safety and quality management.

Responsibilities:
Conduct timely inspections and laboratory analyses of raw milk and milk products at BMC/CC and packing stations, including testing for fat, SNF, alcohol, MBRT,



heat stability, adulterants, CIP, sanitizers, and other critical parameters.
Ensure compliance with FSSAI, AGMARK, EIA, and FSMS standards through strict adherence to SOPs and proper documentation across all facilities.
Maintain, calibrate, and troubleshoot quality testing instruments (e.g., thermometers, Zippets) to ensure accuracy and reliability of test results.
Monitor, record, and report quality data in real time with zero deviations, ensuring data integrity and timely reporting.
Implement and enforce microbiological testing protocols, including enumeration of TPC, coliforms, and YMC, and coordinate with NABL/FSSAI-approved labs for pathogen detection (e.g., Salmonella, E. coli, Listeria, Staphylococcus aureus, Bacillus cereus, Clostridium perfringens).
Prepare and maintain physical, chemical, and microbiological specifications for raw materials, packaging materials, and finished prod

📌 Regional Head (India)
🏢 Heritage Food
📍 India