1. HRIS & Enterprise Application Leadership
• Lead implementation, enhancement, and support of Workday / SuccessFactors HRIS platforms
• Drive process standardization and automation across HR systems
• Ensure data accuracy, system integrations, and compliance requirements
2. Program & Project Management
• Own end-to-end delivery of key initiatives such as:
o HRIS transformation programs
o SharePoint intranet development, migration and upgrades
• Manage timelines, dependencies, risks, and stakeholder expectations
3. IT Governance & Stakeholder Management
• Drive governance forums and executive reviews
• Present progress updates, risks, and mitigation plans
• Collaborate with global stakeholders (India & US teams)
4. Service Delivery & Operations
• Oversee ticketing operations (P1/P2/P3 incidents)
• Ensure SLA adherence and service quality
• Drive root cause analysis and continuous improvement
5.
Team Leadership & Development
• Lead and mentor a high-performing technology team
• Enable capability building and encourage innovation mindset
• Drive ownership and accountability across modules/functions
6. Automation & Continuous Improvement
• Identify opportunities to:
o Reduce manual effort through automation
o Improve efficiency in HRIS and enterprise workflows
• Implement scalable solutions aligned to business needs
Education Qualification
B-Tech/MCA or Bachelors degree in Computer Science or Software Systems with System Design and Software Engineering principles as subjects during the course.
Expected Minimum Knowledge & Experience
12–16 years in enterprise IT / HRIS / application management development and maintenance
Other Required Critical Skills
- Web application development, Enterprise SOA based applications, ERP implementations etc
o SharePoint / intranet platforms, Integrations with 3rd party solutio
📌 Senior Manager (India)
🏢 Voya India
📍 India
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