About Team

Walmart is a multi-national people led tech powered omnichannel retailer with over 2.2M associates. At People Support Tech, EBS we help, support and empower the Walmart’s HR function with AI and GenAI solutions to improve productivity, harnessing the opportunities for growth, focusing on well-being and cultivating cultures of belonging for all Walmart's associates. Our team is responsible for transforming the People Help Center experience that is being leveraged by 2.2M associates through different voice and chat channels.

The vision is to deliver a radically efficient, deeply empathetic People Services experience where associates get what they need the first time—with clarity, speed, and zero unnecessary effort. By leveraging AI, the system anticipates and resolves associates’ queries on HR functions like Benefits, Payroll etc. before they become human contacts, ensuring proactive support for associates. Additionally, human agents are empowered with context, judgment support, and automation, allowing them to deliver faster,



more accurate assistance while focusing on meaningful interactions. This approach enhances productivity, cultivates a culture of belonging, and completely transforms the HR Help Center Experience for all Walmart's associates.

Our team is seeking a Senior Software Engineer (Full-Stack) to help design and build scalable, user-facing systems that power AI-enabled People Support experiences. In this hands-on role, you will work across backend services and up-to-date web frontends, with a primary focus on backend system design, APIs, and integrations. You will collaborate closely with product, design, and ML partners to deliver reliable, performant solutions that directly impact millions of associates.

Walmart’s Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart.

As a key part of Walmart Global Tech, our

📌 (IND) SENIOR, SOFTWARE ENGINEER (Bengaluru)
🏢 Walmart Global Tech India
📍 Bengaluru