Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position
to help our customers realise their dreams and ambitions. As a market leader in
the consumer banking business, DBS has a full spectrum of products and services,
including deposits, investments, insurance, mortgages, credit cards and personal
loans, to help our customers realise their dreams and aspirations at every life
stage. Our financial solutions are not only the best in the business – they were
made just right for you.

Job Purpose

To deliver exceptional volume and revenue performance by acquiring and engaging
with DBS Treasures clients having an AUM => INR 20 Million through “need-based
approach” and ensure client coverage and product penetration through cross-sell
and up-sell of DBS products and services.

To manage & maintain the highest customer satisfaction and service levels
through pro-active client engagement & relationship management, coordinating
internally with DBS Service and Distribution and Product team

Key Accountabilities





* Acquire and upgrade quality Treasures clients in the branch location areas
* Engage with existing customers to deepen the wallet share through retention
and growth of AUM.
* Accountable for achieving monthly & annual volume and revenue objective, as
agreed.
* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card)
and Savings Book growth
* Ensure proper implementation & execution of product strategies through
effective relationship management.
* Develop the client trust and loyalty for entrenched relationship with DBS
through lifestyle and beyond banking propositions
* Ensure optimum product mix and current- to- product clients aimed at customer
level profitability and enhancing client coverage.
* Drive and deliver exemplary customer service in the local market and uphold
DBS service standards.
* Ensure internal and regulatory compliance through strict adherence to DBS
sales process, timely risk reviews and

📌 Assistant Vice President, Treasures Relationship Manager, Consumer Banking Group (New Delhi)
🏢 DBS Bank
📍 New Delhi