KEY RESPONSIBILITIES:

1. ROOM CLEANING & UPKEEP

* Clean and service guest rooms as per brand standards
* Change bed linen, replenish amenities, and ensure room readiness
* Ensure bathrooms, fixtures, and fittings are clean and functional

2. PUBLIC AREA MAINTENANCE

* Maintain cleanliness of corridors, lobbies, and public areas
* Ensure proper disposal of waste and upkeep of surroundings

3. GUEST SERVICE

* Respond promptly to guest requests and housekeeping-related queries
* Ensure courteous and qualified interaction with guests
* Report any guest complaints to the supervisor

4. COORDINATION

* Coordinate with Front Office regarding room status updates
* Inform Engineering team about maintenance issues
* Ensure timely room availability for arrivals

5. INVENTORY HANDLING





* Maintain stock of cleaning supplies, linen, and amenities
* Handle hotel property with care and report any damages

6. SAFETY & HYGIENE

* Follow hygiene, sanitation, and safety standards
* Adhere to hotel policies and procedures
* Use cleaning chemicals and equipment safely

KEY SKILLS & COMPETENCIES:

* Basic knowledge of housekeeping operations
* Attention to detail and cleanliness
* Good communication skills
* Ability to work in shifts and physically active role

QUALIFICATIONS:

* Minimum 12th pass
* Freshers or 0–2 years of experience in housekeeping preferred

📌 Housekeeping Guest Service Associate (Chennai)
🏢 IHG
📍 Chennai