KEY RESPONSIBILITIES

OPERATIONAL MANAGEMENT

* Supervise daily restaurant operations, including breakfast service, limited à
la carte, and room service (if applicable).
* Ensure adherence to brand service standards and operating procedures.
* Monitor food quality, presentation, and portion control.
* Maintain cleanliness, hygiene, and safety standards as per HACCP guidelines.

GUEST EXPERIENCE

* Ensure a high level of guest satisfaction through prompt and courteous
service.
* Handle guest feedback and complaints professionally and resolve issues
efficiently.
* Maintain a welcoming and friendly dining environment aligned with brand
expectations.

TEAM LEADERSHIP

* Train, supervise, and motivate the F&B; team.
* Conduct regular briefings and performance evaluations.
* Ensure proper staffing levels and duty rosters.

FINANCIAL & COST CONTROL

* Monitor daily sales, expenses, and profitability.
* Control food and beverage costs, wastage, and inventory.




* Assist in budgeting and forecasting.

COMPLIANCE & STANDARDS

* Ensure compliance with company policies, health & safety regulations, and
food safety standards.
* Maintain documentation and records as required by management and audits.

COORDINATION

* Work closely with the kitchen, front office, and housekeeping teams to ensure
seamless guest service.
* Support hotel operations during peak periods and events.

QUALIFICATIONS & REQUIREMENTS

* Bachelor’s degree or diploma in Hospitality Management or related field.
* 3–5 years of experience in F&B; operations
* Solid leadership, communication, and organizational skills.
* Good understanding of cost control and inventory management.
* Ability to work in a fast-paced environment with flexible hours.

📌 Restaurant Manager-Holiday Inn Express Bengaluru Whitefield ITPL
🏢 IHG
📍 Bengaluru