Every year, we help hundreds of thousands of people find rewarding jobs in the
ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them
find work that feels good. And we’ll help them continue to grow as their needs
and ambitions change.
At Randstad, our value comes from our people and that is why we put them first.
We are proud of our learning culture and career architecture framework that
encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we
encourage our people to think beyond their role. We have created a culture that
enables talent to flourish, encouraging entrepreneurship, fostering team spirit,
and continually building mutual trust.
* Payment Allocation: Perform timely and accurate bank reconciliations using
payment details provided by clients and internal teams.
* Unmatched Payments: Proactively research, follow up on, and resolve
unallocated or unmatched (un-cleared) payments by contacting clients or
commercial branches directly.
* Data Integrity: Ensure all customer payments are accurately cleared against
the correct open invoices in the ERP system.
Support & Issue Resolution
* Hotline & Ticket Management: Promptly investigate and resolve billing or
payment disputes escalated by the Collections department via the Sidetrade
tool.
* Inbox Management: Manage the department's shared generic mailbox, ensuring
rapid and qualified responses to routine requests (e.g., account
statements, balance confirmations, general ledger extracts) from clients and
internal partners.
* Cross-Functional Collaboration: Partner closely with Sales, Billing,
Collections, and local agency networks to resolve complex billing anomalies.
Month-End & Year-End Closing Support
* Ledger Cleanliness: Continuously analyze and clean up customer account
balances to maintain an accurate sub-ledger.
* Closing Procedures: Actively contribute to m