JOB DESCRIPTION:

The SENIOR MANAGER, RMA is responsible for functional management of the RMA team
and thereby: Functional Management Responsibilities: - Leads effort to recruit
and hire RMAs within the Business Unit (BU) - Build a solid and cohesive RMA
team and responsible for developing, evaluating and delivering core training for
RMAs within BU to ensure that educational excellence is achieved - Manages the
performance and development of RMAs towards accountability, ownership and
leadership using the means of objective setting, tracking and control of
execution and providing resources in accordance with situational demands -
Accountable for the quality and consistency of scientific and medical knowledge
of the RMAs within the BU - Leads strategy and development of processes and
capabilities that optimize the delivery of scientific services to internal
stakeholders and external customers - Responsible for providing consistency
within the BU as it pertains to compliance of the field-based medical/scientific




function - Provides coaching and feedback on job performance for RMAs within the
BU - Drives talent acquisition and development plans, retention of talents and
export/rotations across functions and locations if needed - Sharing of any
complaint/ADR/AE received to the PV team Cross-Functional Responsibilities: -
Accountable for the effective/optimal integration of the RMA Team with the MAT
and Marketing team - Prioritizes work and resources across the Marketing team
(MKTG) and manages field-based project responsibilities as they pertain to the
RMAs - Leads strategy and development of processes and capabilities that
optimize the delivery of services to internal and external customers - Ensures
compliance with local regulatory agency rules and Abbott SOPs - Effectively
partners with cross-functional team members - Ensures internal stakeholders are
knowledgeable of key opinion leader views and opinions as it pertains to
Abbott’s products and relative disease state

📌 Senior Manager (Mumbai)
🏢 Abbott
📍 Mumbai