Procedure Fidelity Semi/-Voice Process Executive Job Description Experience/: 0 to 3 yrs Salary/: Based on Company Norms Education/: Any Basic Degree Location/: In And Around Chennai Your Duties/: Blended Channel Engagement/: Oversee a mixed process that includes digital communication queues emails, chat logs, or tickets and real/-time voice calls inbound or outgoing verification. Consultative Problem Solving/: Respond to direct consumer contacts to address complicated grievances, then smoothly transition to backend system consoles to handle necessary modifications, updates, or scheduling requests. Document Verification & Data Validation/: Examine client identification documents, financial applications, or order invoices while on the phone or in between calls, making sure that all data points are accurate. Enterprise Database & Ticket Governance/: Within the company 's Customer Relationship Management CRM program,



log comprehensive call notes, record transaction statuses, document resolution procedures, and categorize query types. Follow/-up Communication Architecture/: Create personalized, expert emails or text updates to provide clients with a summary of intricate solutions after voice conversations. Candidate Application/: Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: If applicable Current/Last Drawn Salary Monthly/Annual/: Notice Period/: We invite you to apply and explore this exciting chance Warm Regards, HR /- Maria

📌 Procedure Fidelity Semi-Voice Process Executive (Chennai)
🏢 GS Infotech
📍 Chennai