Program Manager – Retail Growth (Founder's Office)

Young Engineers' Academy (Robokidz) | Pune (On-site) | Full-time | 2–5 years

About the Role
Robokidz runs the Young Engineers' Academy (YEA) — a fast-growing EdTech business spanning online course sales and a national network of physical learning centres where children learn robotics, STEM, AI, and coding through hands-on building. We're looking for an execution-focused operator to build systems, drive revenue operations, and set up scalable SOPs across both digital and offline channels.

This is not a strategy-only role. It's a hands-on, build-from-scratch execution role with strong exposure to leadership and a explicit path into strategic ownership. AI fluency is a core expectation, not a bonus — we want someone who uses AI tools daily to improve speed, quality, and decision-making.

Reports to: Head of Retail

What You'll Do
Physical Centres — Revenue & SOPs
Build and implement SOPs for centre operations (admissions, counselling, reporting, fee collection, CRM)
Standardize daily/weekly/monthly performance reporting




Drive centre-level revenue KPIs (enrolments, conversion %, retention, upsell)
Coordinate with centre managers on process compliance; run audits to find revenue leakages
Build playbooks for new centre launches

Online Courses — Operations & Growth
Manage the course sales funnel (landing page → lead → counselling → conversion)
Track campaign ROI with the marketing team; build CAC, conversion, and LTV dashboards
Coordinate platform setup (LMS, payment gateways, CRM flows)
Improve the customer journey, automation workflows, and upsell/cross-sell

AI-Driven Operations
Use AI tools (ChatGPT, Claude, Gemini, Perplexity, or equivalent) daily across reporting, analysis, and process design
Build or recommend AI automations for repetitive tasks — lead follow-ups, report generation, SOP drafting, comms templates
Use AI for competitive research and benchmarking; present structured plans for where AI can cut manual e

📌 Program Manager (Pune)
🏢 YEA! by Robokidz
📍 Pune