Role : Executive - India Operation/ GSS - Fixed-Term Contract (11 Months)
Job Description
The Team: The People & Culture (P&C;) team, supports the development and growth
of talent by effectively chalking out initiatives in conjunction with business
leaders and global teams. We aim to implement human resource strategies in India
to improve organizational effectiveness
The Role: We believe that people are our most key asset. Our
people—through their creativity, talent, and willingness to learn—are essential
to the success of our company. Recruiting, developing and retaining Great
People are critical to Morningstar’s future. For the role, we need a bright,
energetic, and driven individual who, may or may not have prior T&C; experience,
but has a desire to learn about T&C; domain while providing timely project and
process support to employees, managers, and other T&C; professionals. The goal is
to provide a great service experience to employees and managers needing
assistance from T&C; and to make other T&C; professionals on the team more
productive by supporting their projects and day-to-day process tasks. This
position is based at our Navi Mumbai office and reports to the Manager – People
& Culture (P&C;) Operations.
Responsibilities
* Provide consistent support and feedback to employees who have queries
regarding HR related issues
* Support P&C; daily operations such as on-boarding, termination, probation and
employee queries
* Support P&C; operations team to identify challenge and opportunity of driving
excellence
* Continually maintain Morningstar P&C; knowledge base and update process
documents
* Responsible for managing ServiceNow ticketing system and dashboard
* Support process change in P&C; information system, make sure the data is
updated and accurate
* Assist Ops team in P&C; activities and other ceremonies like R&R;, Quarterly
awards, etc
* Assist the team in maintaining reports and dashboards