Senior Salesforce Loyalty Cloud Solution Architect (SFMC)

Location: India (Remote/Hybrid)

Experience: 8–15+ Years

About the Role

We are looking for a Senior Salesforce Loyalty Cloud Solution Architect with deep expertise in Salesforce Loyalty Cloud and Salesforce Marketing Cloud (SFMC) to lead the design and implementation of enterprise-scale loyalty solutions.

This is a highly specialized role requiring hands-on experience delivering end-to-end Salesforce Loyalty Cloud implementations, integrating with Salesforce Marketing Cloud and other Salesforce products to create seamless customer engagement experiences.

Requirements

Key Responsibilities
- Lead the architecture, design, and end-to-end implementation of Salesforce Loyalty Cloud solutions.
- Design and configure loyalty programs, including membership management, tier structures, points accrual and redemption, rewards, vouchers, promotions, and partner management.
- Design and implement personalized customer engagement journeys using Salesforce Marketing Cloud.
- Architect integrations between Loyalty Cloud,



Marketing Cloud, Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and third-party applications.
- Define scalable solution architecture, integration patterns, security, and governance.
- Work closely with business stakeholders to understand requirements and translate them into technical solutions.
- Lead technical workshops, solution design sessions, and architecture reviews.
- Guide development teams, perform solution reviews, and ensure adherence to Salesforce best practices.
- Support deployment planning, testing, production releases, and post-implementation optimization.
- Stay up to date with Salesforce product enhancements and recommend best practices.

Required Skills & Experience
- 8–15+ years of Salesforce platform experience.
- Proven experience leading at least one end-to-end Salesforce Loyalty Cloud implementation.
- Robust hands-on expertise with Salesforce Marketing Cloud (Journey

📌 Senior Salesforce Loyalty Cloud Solution Architect (Bengaluru)
🏢 Mindera
📍 Bengaluru