At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top
brands, offering comprehensive engineering, supply chain, and manufacturing
solutions. With 60 years of experience across industries and a vast network of
over 100 sites worldwide, Jabil combines global reach with local expertise to
deliver both scalable and customized solutions. Our commitment extends beyond
business success as we strive to build sustainable processes that minimize
environmental impact and foster vibrant and diverse communities around the
globe.

Job Summary

The Customer Quality Engineer II at Jabil, Inc. ensures customer satisfaction by
driving quality initiatives, investigating issues, and implementing corrective
actions across manufacturing processes and products. This role acts as a primary
technical quality liaison between Jabil and its customers.

Job Responsibilities

* Serve as the primary quality contact for assigned customers, addressing
inquiries, concerns, and feedback.
* Lead and participate in customer audits and site visits, representing Jabil's




quality systems and capabilities.
* Drive timely and effective resolution of customer quality issues using
structured problem-solving methodologies (e.g., 8D, 5 Whys, Ishikawa).
* Collaborate with internal teams (e.g., manufacturing, engineering, supply
chain) to identify root causes of defects and implement robust corrective and
preventive actions (CAPA).
* Monitor and analyze quality data, including customer returns, field failures,
and internal defects, to identify trends and areas for improvement.
* Develop, implement, and maintain quality plans, procedures, and documentation
to meet customer-specific requirements and industry standards.
* Participate in recent product introduction (NPI) activities to ensure quality
requirements are incorporated from design through production.
* Conduct process audits and product inspections to verify compliance with
quality standards and customer specifications.
* Prepare and pr

📌 Customer Quality Engineer II (Ranjangaon)
🏢 Jabil
📍 Ranjangaon