Job Title: Associate - Research & Insights (Full time)
Company: Upstox
Location: Mumbai
Work arrangement: 5 days in the office
About Upstox
At Upstox, we’re building the future of investing — simple, powerful, and for everyone. We're one of India’s fastest-growing fintech platforms, backed by the best in the business, including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth creation accessible to every Indian. From first-time investors to seasoned traders, millions trust us to power their financial journeys. We're not just moving fast — we’re moving with purpose. If you thrive in a high-energy, high-impact environment, you're in the right place.
The Role
As an Associate - Research & Insights, the core responsibilities would be around execution of research studies / projects designed by the Team. This includes -
Qualitative Research
Calling relevant TG and inviting them for a research discussion
Carrying out research discussions / moderations in accordance with the objectives of the study and discussion guide
Transcription of completed user sessions in an excel format after the discussions
Support, wherever required, for data analysis and report preparation
Quantitative Research
Scripting survey questionnaires and creating survey links
Emailing questionnaires using CRM tools
Scorecard preparation
Report preparation support, if needed
Apart from the above, the role would also involve managing other operational activities like
Interacting with other teams for inputs (databases, prototypes, etc.), wherever required
Maintaining a repository of research documents
Maintaining logs for data requests
Collating feedback from stakeholders on action steps based on research
Other activities, as required
Who You Are
1 - 2 years of Market research experience or internship in a market research agency / company handling user interactions for both qualitative and quantitative studies
Proficiency in Excel, PPT is a must
Good oral and written communication s