When you join Cubic, you become part of a company that creates and delivers
technology solutions in transportation to make people’s lives easier by
simplifying their daily journeys, and defense capabilities to help promote
mission success and safety for those who serve their nation. Led by our talented
teams around the world, Cubic is committed to solving global issues through
innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation
Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
JOB DETAILS:
Position Summary:
The Senior Principal Production Support Engineer is a hands-on technical leader
responsible for ensuring the stability, reliability, and performance of Cubic’s
production systems. This role focuses on diagnosing and resolving complex
software defects, customer reported issues, configuration issues, and
infrastructure challenges in live environments. As the engineering authority for
assigned programs,
the engineer will lead root cause analysis, drive corrective
actions, and guide cross-functional teams to maintain operational excellence
across mission-critical transportation systems.
Key Responsibilities:
Production Support & Issue Resolution
* Understand the Enterprise Architecture end-to-end and own the troubleshooting
of production issues across multiple interconnected complex software systems.
* Gain domain expertise with familiarity of the product features and systems
integration.
* Lead the investigation and resolution of high-impact software defects and
configuration issues.
* Perform deep-dive root cause analysis across application, infrastructure, and
integration layers.
* Collaborate with development, QA, and operations teams to implement permanent
fixes and preventive measures.
* Maintain system stability through proactive monitoring, tuning, and
configuration management.
Technical Leadership
📌 Principal Production Support Engineer (Hyderabad)
🏢 Cubic
📍 Hyderabad
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