Partner Contracts Systems & Operations Specialist
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding recent and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Role Overview
We are seeking a highly motivated and detail-oriented Partner Contracts Systems & Operations Specialist to support and enhance our contract management capabilities within the Partner Contracts space. This role will serve as the Icertis System Administrator and process improvement driver, ensuring system stability, operational efficiency, and continuous improvement of workflows.
The role sits at the intersection of systems administration, operations, and project delivery, working closely with operational teams, IT, and project managers to ensure the Icertis platform effectively supports business needs.
Key Responsibilities
1. Icertis System Administration
- Act as the primary administrator for the Icertis Contract Management system
- Perform day-to-day system maintenance and configuration updates
- Manage user access, roles, and permissions
- Execute bulk updates and data maintenance activities
- Ensure system performance, data integrity, and compliance with internal standards
2. Issue Management & Root Cause Analysis
- Investigate and resolve system-related issues through structured r