Powering the agentic revolution in travel. Sabre is an AI-native technology
leader, backed by one of the world’s largest travel data clouds. Built on an
open, modular, cloud-native architecture, Sabre serves as the backbone for both
established leaders and bold, current disruptors, guiding them to the next age of
travel retailing through intelligent, connected, and personalized experiences.
With AI at its core and operating at unparalleled scale, Sabre transforms
insights into innovation, empowering airlines, hoteliers, agencies and other
partners to retail, distribute and fulfill travel worldwide.

SABRE IS SEEKING A TALENTED LEAD SITE RELIABILITY ENGINEER TO SUPPORT THE PNR
SRE TEAM IN BANGALORE. THIS TEAM SUPPORTS THE OPERATIONS OF THE "RESERVATIONS"
SUITE OF PRODUCTS AT SABRE AND IS GLOBALLY DISTRIBUTED ACROSS US, POLAND AND
INDIA. WE ARE LOOKING FOR A TEAM MEMBER TO JOIN THIS TEAM AND BE FOCUSED ON
ENSURING THE STABILITY AND RELIABILITY OF THE SERVICES, AUTOMATED DELIVERY,
INCREASING VELOCITY OF RELEASES, AND WORKING WITH US ON INCORPORATING BEST
PRACTICES,



HIGH QUALITY AND ENSURING OVERALL GREAT CUSTOMER EXPERIENCE FOR SABRE
CUSTOMERS. THE TEAM MEMBER MUST PRACTICE SRE PRINCIPLES AND SHOULD STRIVE TO
REDUCE TOIL AND TREAT RELIABILITY AS A FEATURE. THIS ROLE WILL REPORT TO THE
TEAM MANAGER.

ROLE AND RESPONSIBILITIES:

* PROVIDE APPLICATION ON-CALL SUPPORT (8–12-HOUR SHIFTS, ONE WEEK AT A TIME),
RESPONDING TO SYSTEM ALERTS/PAGES, TROUBLESHOOTING ISSUES, AND TAKING ACTION
WHEN NEEDED.

* PARTICIPATE ON INCIDENT BRIDGES AND LEAD INVESTIGATION OF SEVERE ISSUES
AFFECTING CUSTOMER EXPERIENCE.

* REVIEW, EXECUTE, VALIDATE AND MONITOR CHANGES TO ENSURE STABILITY AND RISK
ARE ADDRESSED

* BUILD ALERTING AND MONITORING SOLUTIONS FOR NEW OR EXISTING SERVICES IN GCP,
AND OTHER OBSERVABILITY TOOLS.

* CONTINUOUSLY IMPROVE RELIABILITY BY ENGAGING IN SRE PRACTICES SUCH AS
BLAMELESS POSTMORTEMS, BUILDING SLIS FOR CUJS, REDUCING TOIL AND INCREASING
AUTOMATION.

* SUPPORT DEVELOPME

📌 Team Lead Software Systems Engineering (Bengaluru)
🏢 Sabre
📍 Bengaluru