Role description
The Business Process Analyst will be responsible for independently leading crossfunctional process analysis and driving

strategic transformation initiatives across the FSS Business Group and beyond

Process Analysis and Documentation

Conduct thorough analyses of existing business processes and design the futurestate process roadmap

to eliminate bottlenecks and optimize endtoend performance

Document current processes including workflow diagrams data flowcharts and process maps to provide

a clear understanding of the current state

Data Collection and Analysis

Gather and analyze relevant data to quantify process performance identify trends and measure the

impact of process changes

Use datadriven insights to recommend and prioritize process improvement initiatives

Crossfunctional Collaboration

Lead crossfunctional collaboration and manage stakeholder expectations across multiple departments

acting as the primary subject matter expert for process improvements

Facilitate workshops meetings and brainstorming sessions to engage teams in problemsolving and





process improvement activities

This includes

Change Management

Own the change management lifecycle including developing and executing communication and training

plans to ensure successful adoption of major process changes

Provide training and support to employees affected by process changes ensuring successful adoption of

new practices

Solution Development

Develop innovative solutions and recommendations for process improvements that align with the

organizations strategic goals

Design and propose current process workflows standard operating procedures SOPs and guidelines that

drive efficiency and effectiveness

The Business Process Analyst Business Transformation will adhere to standard governance guidelines policies and

procedures This position will be exposed to multiple tools for process optimization system enhancements and

automation to be leveraged as needed

Education Experienc

📌 Specialist - Package Implementation (Hyderabad)
🏢 LTM
📍 Hyderabad