At Palo Alto Networks®, we’re united by a shared mission—to protect our digital
way of life. We thrive at the intersection of innovation and impact, solving
real-world problems with cutting-edge technology and bold thinking. Here,
everyone has a voice, and every idea counts. If you’re ready to do the most
meaningful work of your career alongside people who are just as passionate as
you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path
and shape the future of our industry. This is something our employees work at
each day and is defined by our values: Disruption, Collaboration, Execution,
Integrity, and Inclusion. We weave AI into the fabric of everything we do and
use it to augment the impact every individual can have. If you are passionate
about solving real-world problems and ideating beside the best and the
brightest, we invite you to join us
We believe collaboration thrives in person. That’s why most of our teams work
from the office full time, with flexibility when it’s needed.
This model
supports real-time problem-solving, stronger relationships, and the kind of
precision that drives excellent outcomes.
Job Summary
Recruiter will add
Job Summary
THE TEAM
TECHNICAL SUPPORT - OUR TECHNICAL SUPPORT TEAM IS CRITICAL TO OUR SUCCESS AND
MISSION. AS PART OF THIS TEAM, YOU ENABLE CUSTOMER SUCCESS BY PROVIDING SUPPORT
TO CLIENTS AFTER THEY HAVE PURCHASED OUR PRODUCTS. OUR DEDICATION TO OUR
CUSTOMERS DOESN’T STOP ONCE THEY SIGN – IT EVOLVES. AS THREATS AND TECHNOLOGY
CHANGE, WE STAY IN STEP TO ACCOMPLISH OUR MISSION. YOU’LL BE INVOLVED IN
IMPLEMENTING NEW PRODUCTS, TRANSITIONING FROM OLD PRODUCTS TO NEW, AND WILL FIX
INTEGRATIONS AND CRITICAL ISSUES AS THEY ARE RAISED – IN FACT, YOU’LL SEEK THEM
OUT TO ENSURE OUR CLIENTS ARE SAFELY SUPPORTED. WE FIX AND IDENTIFY TECHNICAL
PROBLEMS, WITH A POINTED FOCUS OF PROVIDING THE BEST CUSTOMER SUPPORT IN THE
INDUSTRY.