Join our global team for a career filled with opportunities to solve challenges
both small and large, local and global, easy and complex.
Wilhelmsen Marine Products India Private Limited (Wilhelmsen Ships Service/ WSS)
is looking for a Sales Advisor India Subcontinent to be based out of our Mumbai
office.
WSS operates in more than 70 countries through 50+ legal entities, delivering
essential marine products and services to vessels worldwide. Our customers count
on us to deliver wherever their ships sail — powered by a truly global supply
network. With innovation, quality, and teamwork at our core, we’re shaping the
future of the maritime industry.
Who you are
The primary objective of this role is to deliver an outstanding customer service
experience while driving sales growth. The focus will be on building robust,
long-term relationships with customers and serve as a trusted advisor,
consistently providing service of the highest standard.
As the main point of contact for customers within WSS Customer Service, you will
add value by guiding them on what products to purchase,
along with the
rationale, timing, and optimal sourcing. You will actively drive sales by
diligently following up on quotations and maximising opportunities to convert
these into successful orders.
What you will be doing:
* Work closely with the customers, understanding & supporting the decision
makers’ needs and be their main contact in WSS Customer Service.
* Advise and support customers on what, why, when and where to buy through good
commercial guidance.
* Keep customers informed of changes in the order delivery status, surcharges
and any other relevant information.
* Ensure timely and accurate order management, keeping customers updated and
proactively managing potential issues.
* Proactively identify, plan and follow up open quotes to turn this into
orders.
* Utilize Tools and knowledge about the customer, to leverage on Insights
leading to adding Value to the Customer and increasi
📌 Sales Advisor India Subcontinent (Mumbai)
🏢 Wilhelmsen group
📍 Mumbai
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