Role overview & Key responsibilities:
Billing/Invoicing:
- Manage the complete billing cycle from sales order to invoice generation to payment collection.
- Generate and send accurate invoices to clients in a timely manner.
- Investigate and resolve any discrepancies in billing information or payments received.
- Maintain accurate records of all billing transactions and client communications.
- Collaborate with the sales and customer service teams to ensure billing accuracy and client satisfaction.
- Monitor accounts receivable and follow up on outstanding payments.

Reporting and Analysis:
- Prepare periodic billing reports and present them to the finance manager.
- Ensure correct billing information is used for external reporting and compliances (GST and others).
- Analyze data to identify trends and areas for improvement.
- Develop and implement process improvements to enhance efficiency and accuracy.
- Ensure compliance with company policies and procedures, as well as relevant accounting and MSME regulations.

Client Relationship Management:




- Build and maintain strong relationships with clients, addressing their concerns and ensuring customer satisfaction.
- Collaborate with sales, operations and customer success teams to resolve billing issues and improve customer experience.

Process Improvement and Compliance:
-Develop, implement, and maintain internal controls and procedures related to billing and related account receivables.
- Ensure compliance with all relevant accounting standards and regulations.
- Identify and recommend process improvements to streamline operations and enhance efficiency.
- Assist with audits as needed.

Requirements
What we're looking for:
Bachelor’s degree in Commerce, Accounting and/or Finance
3-4 years of experience in Billing or Accounts Receivable function in an Indian business environment
Robust understanding of accounting principles and best practices.
Excellent communication, interpersonal, and negotiation skills.
Proficiency

📌 Senior Accounts Executive — Order to Cash (India)
🏢 PadCare Labs
📍 India