CAREER CATEGORY

Operations

JOB DESCRIPTION

Job Summary

Amgen is committed to driving operational excellence and continuous
transformation to better serve patients worldwide. The Manager, Business
Performance & Operations Transformation will support this mission by executing
transformation initiatives, enabling change management activities, and driving
continuous improvement across Operations.

This role will lead a team based in India (approximately 6–8 team members)
responsible for supporting transformation programs, change management efforts,
and Continuous Improvement 2.0 (CI 2.0) mindset (CI + AI). The Manager will
partner with global stakeholders to ensure effective execution, consistency of
approach, and delivery of measurable business outcomes.

Key Responsibilities

* Execute Transformation Initiatives: Support the delivery of transformation
programs by translating strategic priorities into structured workplans,
tracking progress, and ensuring timely execution.

* Team Leadership & Delivery Management: Lead and develop a team responsible




for supporting transformation, change management, and continuous improvement
2.0; ensure high-quality, consistent deliverables and effective workload
management.

* Change Management Support: Drive change management activities including
stakeholder engagement, communications, training coordination, and adoption
tracking to enable successful program outcomes.

* Continuous Improvement 2.0 (CI 2.0): Promote a culture of continuous
improvement and AI by identifying opportunities, supporting process
enhancements, and leveraging standard methodologies and tools.

* Program Support & Governance: Support program governance through status
tracking, reporting, risk identification, and issue resolution; maintain
dashboards and reporting to provide visibility into progress and impact.

* Data & Reporting Enablement: Leverage data, analytics, and reporting tools to
monitor performance, generate insights, and support decision-making.

📌 Operations Transformation Manager (Hyderabad)
🏢 AMGEN
📍 Hyderabad