About The Role

As an AI Customer Engineer, you will make an impact by building scalable AI agent solutions and accelerating enterprise adoption of Generative AI technologies. You will be a valued member of the AI Engineering team and work collaboratively with architects, product teams, and cross-functional stakeholders to deliver intelligent, production-grade AI applications.

In This Role, You Will

Build and deploy AI agents and GenAI-powered applications using up-to-date frameworks and platforms
Design and implement RAG pipelines, prompt engineering workflows, and LLM integrations
Develop scalable backend services and APIs for AI-driven systems
Enable cloud-native deployments with containerization and microservices architecture
Collaborate with cross-functional teams to deliver reliable, secure, and high-performing AI solutions

Work model: Work from Office

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements,



this is an onsite position requiring 5 days a week in a client or Cognizant office in [Chennai/Bangalore].

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What You Need To Have To Be Considered

Hands-on experience to Google ADK or CoPilot Studio in building AI Agents (or any tool such as CrewAI, Autogen for building agents)
Hands-on working knowledge in defining and configuring prompts, instructions, tools, reasoning, guardrails and other similar concepts in AI Agent development
Strong experience with RAG pipelines, Vector DBs, tokenization, and prompt engineering
Hands-on experience in creating and maintaining Python libraries, utilize LangChain, Hugging Face, OpenAI API, or local models
Very strong experience with

📌 AI Customer Engineer (India)
🏢 Cognizant
📍 India