Work Flexibility: Hybrid or Onsite

SENIOR LEAD, COMMERCIAL BUSINESS ANALYST

What you will do:

* Lead end-to-end requirement gathering sessions, including workshops with
cross-functional stakeholders, to define business needs and project scope
* Drive process mapping, documentation, and standardization, ensuring clarity
and usability for business and technical teams, translate complex technical
concepts into easy, business-friendly language for non-technical
stakeholders
* Build and maintain strong relationships with stakeholders across all levels,
ensuring effective collaboration and alignment on business priorities
* Partner with business teams to identify needs, define and document
requirements, and drive solution delivery
* Develop comprehensive project charters, including clear objectives, success
criteria, and detailed requirements
* Identify and lead opportunities for process improvement, redesign, and
development of new policies or workflows
* Maintain clear and consistent communication between business and IT teams
throughout the project lifecycle




* Work closely within a matrix organization to influence decisions, manage
stakeholder expectations, and drive project delivery
* Ensure compliance with regulatory requirements where applicable and support
global teams across time zones
* Contribute to Agile project delivery by participating in sprint planning,
backlog refinement, and continuous improvement initiatives

What You Need:

* MBA in IT/Operations/Marketing or Bachelors in Technology, Engineering
(Computer Science, IT) preferred

* 8+ years of experience in healthcare, pharma, or IT consulting within
large-scale commercial organizations

* Strong expertise in business analysis—requirements gathering, as-is/to-be
process mapping, and process optimization

* Proven experience documenting complex processes and translating them into
clear, actionable insights

* Hands-on experience with CRM and commercial processes (lead lifecycle,
quote-to-order/contra

📌 Senior Lead, Commercial Business Analyst (Gurugram)
🏢 Stryker
📍 Gurugram