Role description
Pega Senior System Architect CSSA

Experience 610 years overall 1 Pega CS projects

Role Summary Execute build integrations and test automation with solid guardrail adherence and documentation quality

Key Responsibilities

Configure CS case types data models SLAs and ConstellationCosmos views

Build integrations with reusable connectors robust exception handling retryidempotency and monitoring hooks

Create and maintain PegaUnit tests contribute to performance test preparations and fix s

Participate in code reviews maintain documentation and contribute to reusables and pipeline templates

Support AINLP configurations intentsentitiessentiment and knowledge article tagging

MustHave Skills

Solid CS configuration stagessteps assignments SLAsgoaldeadlineescalations circumstancing correspondence





Integration mapping REST connectors authentication profiles service packages structured error handling and response normalization

Data decision data pages report definitions decision tablestrees basic strategy rules where applicable

Testing CICD PegaUnit scenario tests understanding of Deployment Manager pipeline artifacts and approvals

Performance awareness PDC s eg PEGA0005PEGA0020 clipboard sizing pagination and caching basics

Documentation hygiene tech designs API specs runbooks and release notes

NicetoHave

Constellation UI patterns DX API collaboration with frontend teams

CDH touchpoints and NBA in CSR context

GenAIassisted features in case design summarization suggested replies

Certifications

Mandatory Pega CSSA

Plus Badges in Customer Service and Digital Messaging

📌 Senior Specialist (Navi Mumbai)
🏢 LTM
📍 Navi Mumbai