Delivery Operations Team Lead (Mumbai)

Delivery Operations Team Lead (Mumbai)

16 Aug
|
Accenture
|
Mumbai

16 Aug

Accenture

Mumbai

Skill required: Compensation & Perks - Compensation Program Design
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective.



You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity.
• Monitor/measure performance through metrics, audits, and other processes to ensure that organizational initiatives are in place and goals are achieved.
• Manage and improve people performance and align them with organizational goals and objectives.
• Provide Business Development support to the Service Delivery Manager and the client services team through active participation in client visits and other initiatives.

• Participate actively in Team & Organization wide initiatives.
• Monitor the voice of the customer through surveys and other means of communication. Be assertive and work through the development areas as voiced by the client, third parties, or stakeholders.
• Encourage and drive continuous

📌 Delivery Operations Team Lead (Mumbai)
🏢 Accenture
📍 Mumbai

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