About Us
Jar is India’s leading Daily Saving app that helps people build strong saving
habits—one small step at a time. Our goal is to make saving simple, rewarding,
and truly life-changing. Founded in 2021 by Misbah Ashraf and Nishchay AG, Jar
is a Bengaluru-based startup with one simple belief: saving a little every day
in 24K Digital Gold can truly transform your future.
Today, 20 million+ Indians trust Jar as their saving partner. With versatile
saving options—Daily, Weekly, Monthly, and Instant Saving—we have made it easy
for everyone to save in their own way and withdraw anytime. We are one of the
leaders in UPI autopay transactions, crossing more than 1 million transactions
per day. In 2023, we expanded our vision with Nek, our jewelry brand crafted to
bring together luxury and affordability, it has since surpassed ₹100 crore in
revenue.
We have a big dream of bringing “Har Ghar Sona”. Small, consistent savings are
just the start. We’re here to walk alongside our users, helping Indians secure
their financial future every step of the way.
Backed by Tiger Global Management, Arkam Ventures, and WEH Ventures, among
others, we have raised $50 million+ in funding. In January 2025, we hit a huge
milestone of becoming profitable. Now, we’re charging ahead, focused on
sustainable growth and scaling impact.
And this is just the beginning
What's the role?
As a Customer Support Associate at Jar, you should possess excellent
communication and interpersonal skills. You must demonstrate empathy, patience,
and active listening to effectively resolve user queries. Strong problem-solving
abilities and a customer-first attitude are essential. The role requires
adaptability in managing a variety of user concerns across multiple channels.
Proficiency in understanding digital products and a commitment to delivering a
seamless user experience are key.
What will be your responsibilities?
* Handling customer queries, providing chat, voice, and email support.
* Conducting surve
📌 Customer Support Associate (India)
🏢 Jar
📍 India