At Armanino, you determine your career path. This means it's possible to pursue
challenges you are passionate about, in industries you care about.

Armanino is proud to be among the top 20 Largest Firms in the United States of
America and one of the Best Places to Work. Armanino (USA) has more than 2500
employees across the USA and more than 20 offices in different states of the
USA. We have a community of resources that are ready and willing to support your
ideas, build your skills and expand your skilled network. We want you to
integrate all aspects of your life with your career. At Armanino, we know you
don’t check-out of life when you check-in at work. That’s why we’ve created a
unique work environment where your passions, work, and family & friends can
overlap. We want to help you achieve growth by giving you access to a network of
smart and supportive people, willing to listen to your ideas.

This open position is for Armanino India LLP. Armanino India LLP is a fully
owned subsidiary of Armanino (USA).

Responsibilities





* Respond to technical assistance requests in person, by phone, or
electronically.

* Diagnose and resolve issues related to hardware and software.

* Install, configure, and troubleshoot Windows 10 laptops, address network
issues, and support mobile devices and applications.

* Maintain passwords, data integrity, and ensure file security within the
desktop environment.

* Advise users on appropriate actions to resolve their technical issues.

* Follow standard service desk procedures and ensure strong documentation and
communication practices.

* Redirect problems to appropriate resources when necessary.

* Identify and escalate situations that require urgent attention.

* Track and route incidents, problems, and requests, and document all
resolutions.

* Research questions using available information resources.

* Stay current with changes and updates to system information.

Requirements

* Associate degree in Computer Science or MIS, o

📌 IT Support Technician (Ahmedabad)
🏢 Armanino
📍 Ahmedabad