16 Aug
|
Radisson Hotel Group
|
Noida
16 Aug
Radisson Hotel Group
Noida
Job Description
Indicators of Success:
Achievement of customer satisfaction and loyalty goals
Achievement of financial goals
Achievement of revenue and market share goals
Achievement of employee satisfaction and retention goals
Areas of Responsibility:
Participate in the development and implementation of business strategies aligned with the Brand’s mission, vision, values, and strategies
Develop and implement marketing and sales strategies that support hotel goals
Monitor progress regularly and adjust strategies as needed
Develop the annual budget with the Sales and Marketing team
Achieve market share and revenue goals by directing group and transient sales and marketing strategies
Analyze sales and market statistics to determine profitability and market opportunities
Develop sales strategies to maximize revenue and yield, participating in yield management strategy development
Maximize revenue from WRS by collaborating with Reservation Services to market the hotel appropriately and update cost structures
Create and implement marketing strategies to increase local market awareness, leveraging brand marketing support
Develop and implement public relations and advertising campaigns
Ensure all marketing materials comply with brand standards
Maximize productivity by aligning sold business with yield management strategies
Qualify prospective leads based on profitability
Design and propose programs that meet client needs
Negotiate and close contracts with key customers
Create 100% guest satisfaction by promoting “Yes I Can” genuine hospitality and exceeding guest expectations
Communicate and reinforce the “Yes I Can” service vision to employees
Ensure employees provide genuine hospitality and teamwork continuously
Use teamwork to support guests and employees
Seek opportunities to improve customer experience using customer feedback; collaborate with Director of Sales and Marketing to enhance hotel services
Maintain up-to-date administrative record
📌 Assistant Manager Room Sales (Noida)
🏢 Radisson Hotel Group
📍 Noida