OP is partnering with a globally renowned leader in media, entertainment, and consumer experiences to hire a Network Engineer to ensure the availability, performance, and reliability of our global network infrastructure. This role operates at the intersection of real-time monitoring, incident response, automation, and continuous improvement, supporting mission-critical services across enterprise and customer-facing environments.
Key Responsibilities
Network Monitoring & Incident Management
Monitor network health across WAN, LAN, data center, and cloud environments.
Detect, triage, and resolve incidents impacting performance or availability.
Lead or participate in major incident response (MIM) bridges.
Perform root cause analysis (RCA) and drive post-incident reviews.
Serve as an escalation point for Tier 1/Tier 2 NOC.
Network Operations & Reliability
Implement and hand off solutions using automation with explicit testing strategies.
Maintain uptime and performance SLAs for critical services.
Support routing, switching, and network security infrastructure.
Support Wireless, VoIP,
and Video Conferencing services integrations.
Execute change management activities with minimal service disruptions.
Collaborate with engineering teams on capacity planning and upgrades.
Approve emergency changes, MOP deviations, and change extensions.
Occasionally, be available for calls and escalations that are outside of normal business hours.
Lead engagement with NetDevOps teams to identify gaps and drive improvements in runbooks and workflows.
Automation & Tooling
Use our automated tooling for repetitive operational tasks.
Leverage scripting (e.g., Python) to improve efficiency and reduce MTTR.
Use integrated observability tools (logs, metrics, traces) into workflows.
Contribute to Infrastructure-as-Code (IaC) and network automation initiatives.
Mentor junior staff on tool and automation use.
Identify repetitive alerts and actions and define auto-remediation initiatives.
Observability &
📌 Senior Network Operations Engineer (Bengaluru)
🏢 OP
📍 Bengaluru
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