Every year, we help hundreds of thousands of people find rewarding jobs in the
ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them
find work that feels good. And we’ll help them continue to grow as their needs
and ambitions change.
At Randstad, our value comes from our people and that is why we put them first.
We are proud of our learning culture and career architecture framework that
encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we
encourage our people to think beyond their role. We have created a culture that
enables talent to flourish, encouraging entrepreneurship, fostering team spirit,
and continually building mutual trust.
Billing management:
* Daily follow-up on unbilled revenue
* Maintenance of billing schedule for a designated customer portfolio
* Verification of billing data to ensure completeness and accuracy; subsequent
rectification of any discrepancies or errors
* Accurate and timely generation and processing of invoices for services
rendered to a designated customer portfolio
* Dispatch and follow-up of invoices within the agreed timeframe and in
accordance with established agreements
* Creation of credit notes as needed in correspondence with credit note
process;
* Communication and coordination with local PoC(s) about changes in customer
invoicing requirements
Customer communication:
* Addressing of billing inquiries and concerns from customers or internal
stakeholders promptly and professionally;
* Providing the customer with transparent and concise explanations of billing
details, payment terms, and policies as needed;
Issue resolution & escalation management:
* Investigation and resolution of billing discrepancies or disputes in a timely
manner, coordination with relevant departments as needed;
* Escalation of billing issues to the appropriate team members for resolution
as needed;