Hiring now Process Executive with Semi/-Voice Process Job Description Experience/: 0 to 3 yrs Salary/: Based on Company Norms Education/: Any Basic Degree Location/: In And Around Chennai Your Duties/: Hybrid Inbound/Outbound Verbal Communication/: Respond to consumer calls to address technical problems, explain complicated questions, or confirm account information while seamlessly switching to digital channels. Omnichannel Chat & Email Resolution/: Handle billing disputes, service inquiries, and transactional updates by managing concurrent live chats and crafting expert email responses. Real/-Time Data Capturing & Call Logging/: While managing calls or chats, update customer files, documentation notes, and transactional records in the CRM database to ensure complete data hygiene. Transaction Processing & Back/-Office Auditing/: Examine and carry out backend administrative procedures,



such as client profile authentication, order tracking, and payment verification. Escalation Path Navigation & Case Summarization/: Provide unbiased, thoroughly documented summary cases after separating, classifying, and forwarding high/-risk customer complaints to senior technical or compliance teams. Candidate Application/: Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: /(If applicable/) Current/Last Drawn Salary /(Monthly/Annual/)/: Notice Period/: We invite you to apply and explore this exciting prospect/ Warm Regards, HR /- Maria

📌 Hiring now Process Executive with Semi-Voice Process (Chennai)
🏢 GS Infotech
📍 Chennai