To conduct periodical inspection of disbursed cases
To conduct regular audit of disbursed credit cases
To check all credit parameters pertaining to eligibility calculation, banking & credit parameters and implementation of policy are met
Review customer data entry - demographic details (including income-related & other additional information), efficiency in LMS, and ensure maximum files are processed and sanctioned with a minimal error rate
To ascertain any gaps in policy and processes
Highlight critical findings and fraudulent activities
Support the internal customers (credit and operations) team by providing feedback on qualitative processing and supporting improvements
Implement effective controls and improvements in the process design, system and operation wherever required
Impart training and learnings for effective control and adherence to program norms
Maintaining multiple Dashboards & MIS
Preparation and presentation of various dashboards and key risk indicator
Formulation of monthly reports of audit of various products,
segmentation between critical and non-critical observation
Providing data on monthly basis for reviews and to the top management
To conduct trainings & learning sessions
Provide training to credit team regarding findings in audit
Classroom sessions to be conducted PAN India
Regular governance calls and updates on the development needs to be imparted
Regular interaction with NCMs and providing feedback for the product
Monitoring of entire process
Selection of monthly sample for the audit cases
Weekly monitoring of the audited cases and assessment of overall target
Discussion regarding the errors with the credit team and timely closure of same
Publication of hindsighting reports on monthly basis within defined timelines.
Automation of processes
Automation of the existing process via dashboards, any other tools
Highlight system glitches and suggest changes
Streamline of MIS reports
Assessment of cr
📌 PAR & Hindsighting Manager (India)
🏢 Aditya Birla Capital
📍 India
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