Role & responsibilities

1. Role Summary

Senior TechnoFunctional Consultant responsible for support, maintenance, and enhancement of Oracle Fusion EPM Account Reconciliation Cloud Service (ARCS). The role involves production support, issue resolution, user assistance, and minor enhancements while ensuring system stability and compliance.

2. Key Responsibilities

A. Production Support

- Provide L2/L3 support for Oracle ARCS application issues
- Analyze and resolve incidents, service requests, and defects within SLA timelines
- Perform root cause analysis (RCA) and implement permanent fixes
- Monitor daily jobs, reconciliations, and data loads

B. Functional Responsibilities

- Manage reconciliation lifecycle (preparers, reviewers, approvals)
- Maintain reconciliation templates, formats, and compliance rules
- Handle transaction matching rules and tuning
- Support month-end and period-close activities

C. Technical Responsibilities

- Configure and support:
- Auto reconciliation rules
- Matching rules and data sources
- Profiles, formats, and attributes
- Handle:
- Data integration (via Data Management / FDMEE / EPM Data Integration)
- File-based loads and validations
- Debug issues using logs and system diagnostics

D. Enhancements & Change Management

- Implement minor enhancements and CRs
- Support deployments between environments (DEV/UAT/PROD)
- Assist with application configuration changes as per business requirements

E. Stakeholder Management

- Interact with Finance users and business stakeholders
- Provide functional guidance and training
- Participate in client calls and status reporting

F. Compliance & Governance

- Ensure reconciliations meet audit and compliance requirements
- Maintain documentation (SOPs, KT docs, runbooks)




- Support audit cycles and provide required system data

3. Required Skills

Functional

- Strong understanding of:
- Account Reconciliation processes (Balance Sheet reconciliations)
- Financial close lifecycle
- Compliance & audit controls

Technical

- Hands-on experience in:
- Oracle ARCS Cloud (Profiles, Formats, Transaction Matching)
- Data Integration tools (FDMEE / Data Management)
- Knowledge of:
- SQL (for reconciliation data analysis)
- File-based integrations
- EPM Cloud architecture

Tools & Technologies

- Oracle EPM Cloud (ARCS)
- Data Management / EPM Integration Agent (optional)
- Excel (advanced level)
- Jira / ServiceNow (incident management)

4. Experience Requirements

- 58+ years in Oracle EPM / Hyperion domain
- Minimum 2+ years in Oracle ARCS Cloud
- Strong experience in support/AMS projects
- Prior experience in Finance domain is preferred

5. Soft Skills

- Robust analytical and problem-solving ability
- Effective communication with business users
- Ability to work in 24x7 support model / shifts
- Documentation and stakeholder management skills

6. Nice to Have

- Knowledge of other EPM modules (FCCS, EDMCS, PBCS)
- Exposure to REST APIs / automation scripts
- Understanding of ITIL processes

7. Typical Support Activities (Daily)

- Monitor reconciliation status and exceptions
- Troubleshoot failed data loads or integrations
- Resolve user access and workflow issues
- Support month-end close activities
- Track tickets and provide updates

8. Deliverables

- Incident resolution within SLA
- RCA documents for major issues
- Updated configuration and support documentation
- Monthly support and system health reports

Things to carry:

Please carry a hard copy of latest resume and passport size photo. Aadhar Card/ PAN (Original & hard/Xerox copy).

📌 Walk-in || Oracle Fusion EPM (Chennai)
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