- Handle international calls from clients across various countries, providing excellent customer service and resolving their queries efficiently.
- Process customer requests, complaints, and feedback in a timely and professional manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve daily targets and improve overall performance.
Job Requirements :
- 0-5 years of experience in an International BPO or Call Center setting.
- Excellent English communication skills (spoken) for effective interaction with international clients.
- Good knowledge of Inbound Voice Processing procedures for handling multiple languages (preferably).
- Freshers can also apply for this role; however, strong communication skills are essential.
📌 International Voice Process- Chennai, Kovilambakkam-Spot Selection
🏢 Global Serve Solutions
📍 Chennai
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