Role & responsibilities

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Hands on Experience in Cisco Nexus switches, Cisco Routers, Fortinet Firewall, Fortinet Switches, Fortinet WLC / APs, Ops Manager Plus Monitoring Tool, Forti manager and Forti Analyser

Valuable-to-Have

Monitoring Tool Configuration and management

SN

Responsibility / Expectations

1

Manage and support Cisco Nexus Switches, Cisco Routers, Fortinet Firewalls, Fortinet Switches, and Fortinet Wireless LAN Controllers (WLC) / Access Points (APs) to ensure network availability and performance.

3

Perform configuration, deployment, maintenance, and troubleshooting of LAN, WAN, Wireless, and Security infrastructure.

4

Monitor network health, performance, bandwidth utilization, and availability using ManageEngine OpsManager Plus and proactively address issues.

5

Configure and maintain Fortinet Firewalls, including security policies, NAT, VPNs (Site-to-Site and SSL VPN), routing, and threat prevention features.

6

Administer Cisco Nexus switching environments, including VLANs, STP, VPC, trunking, routing protocols, and high-availability configurations.

7

Manage and support FortiManager and FortiAnalyzer, including centralized policy management, device administration, configuration backups, log analysis, reporting, and compliance monitoring.

8





Administer and troubleshoot Fortinet Wireless Infrastructure (WLC/APs), including SSID management, wireless security, RF optimization, and client connectivity issues.

9

Perform firmware upgrades, patching, vulnerability remediation, configuration backups, and technology refresh activities across network and security infrastructure.

10

Provide L2/L3 support, conduct root cause analysis (RCA), resolve incidents and problems, and participate in change and release management activities.

11

Create and maintain network documentation, topology diagrams, SOPs, operational runbooks, and security standards, while collaborating with infrastructure, server, cloud, and security teams to support business operations and projects.

12

Manage and support Site-to-Site (S2S) VPN tunnels and Remote Access VPN solutions, including configuration, monitoring, troubleshooting connectivity issues, certificate management, failover testing, and ensuring secure communication between corporate and remote locations.

13

Manage Internet and MPLS connectivity across branch and data center locations, including ISP coordination, link utilization monitoring, bandwidth management, incident resolution, circuit provisioning, failover testing, and ensuring high network availability and performance.

📌 Network Administrator (Thiruvananthapuram)
🏢 Tata Consultancy Services
📍 Thiruvananthapuram