Biggies Burger is expanding rapidly with 135+ stores nationwide. We are looking for a dynamic, "people-first" Area Manager to lead our Bangalore outlets. You will be the face of the store, ensuring operational excellence, a motivated team, andmost importantly—delighted customers.
Key Responsibilities
1. Operations & Inventory Management
- Maintain optimum stock levels through proactive Inventory Management.
- Ensure the outlet consistently achieves high audit scores for hygiene and safety.
- Manage daily store reporting and basic administrative tasks using computer systems.
2. People Leadership
- Staff Management: Handle duty rosters, rotations, and performance monitoring.
- Talent Acquisition: Lead the hiring process for new team members.
- Retention: Drive initiatives to reduce staff attrition and build a positive work culture.
3. The "Biggies" Guest Experience
- Lead by example in welcoming and greeting every customer.
- Train staff on effective order-taking and upselling techniques.
- Engagement: Interact with guests to ensure a delightful experience.
- Reputation Management: Collect customer feedback, encourage online reviews,
and manage online review responses professionally.
4. Business Growth
- Implement local marketing strategies to increase sales.
- Monitor store KPIs and ensure monthly targets are met.
Desired Candidate Profile
FeatureRequirementEducation12th Pass or Graduate in any stream.ExperiencePrevious experience in QSR or Hospitality is a plus (we provide training!).LanguagesFluent in English & Hindi. (Knowledge of Kannada or Telugu is a major advantage).TraitsPresentable, friendly, and possesses a strong "attitude to serve."Tech SkillsBasic computer literacy (MS Office/POS systems).FlexibilityMust be willing to work flexible schedule and relocate near the outlet if necessary.
Perks and Benefits
- Competitive Pay: High CTC based on your experience and qualifications.
- Performance Bonus: Monthly variable incentives of up to 10% based on targets.
- Overtime: Fully paid overtime for extra hours worked.
- Accommodation: Company-provided housing available near the restaurant.
- Work-Life Balance: 6-day work week with 1 day off (10-hour shifts).