Technical Expertise - Minimum 5 years of experience in ServiceNow Development and Administration. - Strong Proficiency in JavaScript, GlideAPIs, and ServiceNow APIs. - Experience with ServiceNow Integrations with third-party systems. - Basic knowledge in Service Portal concepts. - Process Knowledge - Familiarity with ITIL framework and best practices. - Experience - 5 to 7 years of ServiceNow development/administration experience. - Soft Skills - Robust problem-solving and analytical skills. - Excellent communication and stakeholder management. **** **Preferred Qualifications** **** - ServiceNow Certified System Administrator (CSA). - Experience with ServiceNow TPRM, PSM, or GRC modules. - Knowledge of Agile methodologies