Summary of Role:

- Oversee the activities of logistics management, & daily deliverables of the process.
- This position is responsible creating the invoices with all the data and send the same to customer as per agreed timelines.
- Review and resolve OTM Errors keeping Past Due and Business SLAs within TAT.
- Researches and resolves all issues and documents resolution; performs data entry or corrections of invoices or shipment information to match invoices; tracks and communicates

root-cause analysis of issues to support continuous improvement.

- Coordination with stake holders and carriers. Record and manage invoicing issues.
- Communicate across all process/department to determine the source of the issue and resolve it.

Roles & Responsibilities:

- Prepare the weekly and monthly invoices.
- Audit invoices with the help of the documents/contracts & provide necessary updates.




- Contact clients and preparations of source documents to resolve questions, inconsistencies, or missing data.
- Compare data entered with source documents or re-enter data in verification format on screen to detect errors.
- Reviewing the invoices thoroughly & sending the same to customers.
- Collaborate with the invoicing, operations, and all teams required.
- Validate system data for accuracy of customer.
- Follow and apply all SWI’s and process documents.
- Ensure productive, accurate, timely and thorough completion of daily, weekly, and monthly deliverables across all function of billing process.
- Seek continuous improvement across all functions/processes and accounts.
- Assist Peers/Supervisor with prioritizing workload and update of account status.

📌 Accounts Receivable Specialist (Mumbai)
🏢 RXO
📍 Mumbai