16 Aug
|
Knight Errant Techforce
|
Mehrauli
16 Aug
Knight Errant Techforce
Mehrauli
We are Hiring Centre Manger- Team handling sales and customer handling, Comm. must required
Location- Andheria Modh, Mehrauli, New Delhi only 5km to 10km candidate can apply
Atleast 3 year exp in Health care industry in Sales handling
2 shift 6.30am -4pm to 11 am to 8.30pm, Tuesday off
Experience:4–8 years of experience
Qualification: Graduate and above
Good communication and language skills. Fluency over languages.
The ideal candidate should have a strong background in sales, team management, and customer service, with excellent communication and leadership skills. She should be presentable, customer-focused, and capable of driving business growth while ensuring a premium client experience.
Key Responsibilities
Manage the day-to-day operations of the centre.
Achieve monthly sales and revenue targets through memberships, therapies, and wellness packages.
Lead, motivate, and supervise the front office and therapist teams.
Ensure exceptional customer service and handle client queries and escalations professionally.
Monitor staff performance, attendance, grooming, and discipline.
Maintain high standards of centre hygiene, ambience, and operational efficiency.
Coordinate appointments and ensure smooth scheduling of therapies and consultations.
Prepare daily, weekly, and monthly sales and operational reports.
Build and maintain strong customer relationships to improve retention and repeat business.
Ensure compliance with company policies and operational SOPs.
Candidate Requirements
candidate with 4–8 years of experience in Centre Management, Clinic Management, Spa/Wellness, Hospitality, Retail, or a similar customer-facing industry.
Proven experience in sales, revenue generation, and team handling.
Solid leadership and people management skills.
Excellent verbal and written communication skills.
Presentable, confident, and customer-oriented personality.
Good problem-solving and decision-making abilities.
Proficient in MS Office and basic computer applications.
Ability to work in rotational shifts.
Shift Timings
Morning Shift: 7:00 AM – 4:00 PM
Evening Shift: 11:30 AM – 8:30 PM
Preferred Skills
Strong interpersonal and negotiation skills.
Ability to work under pressure and achieve sales targets.
Experience in wellness, healthcare, spa, hospitality, luxury retail, or premium service industries will be preferred.
Positive attitude with a focus on delivering an exceptional customer experience.
Pay: ₹20,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Center Manager (Mehrauli)
🏢 Knight Errant Techforce
📍 Mehrauli