- Make outbound calls to prospective and existing customers.
- Explain products, services, and offers to customers.
- Generate leads and schedule appointments for the sales team.
- Follow up on customer inquiries and feedback.
- Maintain customer records and update databases.
- Handle customer complaints and provide appropriate solutions.
- Meet daily, weekly, and monthly calling targets.
- Build and maintain solid customer relationships.
- Prepare reports on call activities and sales performance.