Hyderabad, Telangana
Job Summary

We are seeking an experienced Dark Matter LOS Empower Implementation Lead to lead enterprise mortgage transformation programs leveraging Dark Matter Empower LOS and AIVA (Artificial Intelligence Virtual Assistant) solutions. The ideal candidate will drive end-to-end LOS implementation, configuration, integration, workflow automation, and digital mortgage modernization initiatives.

The role is responsible for leading Empower LOS deployments, upgrades, and optimization efforts; managing project delivery, stakeholder engagement, and governance; and ensuring seamless integration with mortgage ecosystem platforms. The candidate will work closely with business, operations, product, and technology teams to streamline loan origination processes, improve borrower experience, and increase operational efficiency.

Experience implementing AIVA for AI-driven borrower engagement, automated communications, document collection, loan status updates, and self-service capabilities is essential. The candidate should also have experience integrating Empower with PPE, DU/LPA, credit bureaus, income and asset verification providers, CRM platforms, document management solutions, eClosing, eNote, and eVault platforms.

Solid knowledge of mortgage origination processes, regulatory compliance (TRID, RESPA, HMDA, FHA, VA, FNMA, Freddie Mac), Agile delivery,



and large-scale implementation programs is required.

Key Responsibilities

Mandatory Skills

Dark Matter Empower LOS (5+ years)
AIVA (Artificial Intelligence Virtual Assistant)
Mortgage Loan Origination Systems (LOS) Implementation
Mortgage Lending Domain Expertise
LOS Configuration & Business Rules Management
eClosing, eNotes, eVault
DU/LPA, PPE & Third-Party Mortgage Integrations
API & System Integration Experience
Workflow Automation & Digital Mortgage Solutions
Agile/Scrum Delivery
Stakeholder & Vendor Management
Regulatory Compliance (TRID, HMDA, RESPA)
Skill Requirements

Preferred Skills

AI-driven Mortgage Automation
Cloud Platforms (AWS/Azure)
SQL & Data Mapping
PMP, PMI-ACP, or Scrum Master Certification
Mortgage Digital Transformation Programs
Other Requirements
Resume Keywords (Make sure it is align with JD)
Empower LOS
Mortgage Origination
Loan Processing
Closing & Funding
Mortgage Compliance
Workflow Automation
Exception Processing
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📌 Senior Product Specialist (India)
🏢 HCLTech
📍 India