If you mean the Hotel AK International in Chennai, the receptionist job is mainly a front-office/customer-service role. The hotel is in Periyamet, Chennai, and listings indicate it provides reception, check-in/check-out, room service, luggage assistance, Wi-Fi, restaurant and other guest services.

Hotel Receptionist – Job Description

A receptionist is the first person guests meet when they arrive at the hotel. Your main responsibility is to welcome guests, handle their reservations, complete check-in and check-out, answer questions, and make sure they have a comfortable stay.

Main duties:

- Welcome guests politely and professionally.
- Handle check-in and check-out procedures.
- Verify guest ID and booking details.
- Manage room reservations and availability.
- Answer telephone calls and respond to guest enquiries.
- Explain hotel facilities, room information and policies.
- Handle guest requests and complaints professionally.
- Coordinate with housekeeping, restaurant, maintenance and management.




- Maintain guest records and front-desk documents.
- Handle payments, bills and receipts when required.
- Assist guests with luggage, transportation or local information.
- Maintain a clean, organized and professional reception area.
- Provide good customer service throughout the guest's stay.

Skills required

For this job, you should have:

- Good English communication skills
- Polite and confident personality
- Basic computer knowledge
- Ability to use hotel booking/PMS software
- Positive customer-service skills
- Basic knowledge of billing and payments
- Ability to handle difficult customers calmly
- Good grooming and professional appearance
- Willingness to work shifts, including weekends or holidays

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

- Flexible schedule
- Food provided

Work Location: In person

📌 Hotel Receptionist (India)
🏢 hotel ak international
📍 India