JOB SUMMARY

Act as the single point of contact (SPOC) for clients, ensuring seamless coordina on between internal teams and clients while delivering high-quality, on- me, and performance-driven social media outcomes.

Core Ownership Areas

1. Client Management (SPOC) Act as the primary point of contact for assigned clients Build strong, long-term client rela onships Understand client business goals and translate them into ac onable plans Manage expecta ons, melines, and deliverables

2. Social Media Execu on Oversight Ensure mely delivery of: Content calendars Crea ves Campaigns Maintain consistency in brand tone, messaging, and quality Work closely with content, design, and performance teams

3. Campaign Planning & Strategy Support Collaborate on monthly and campaign-level planning Align social media ac vi es with client objec ves Suggest improvements based on performance and trends

4. Performance Tracking & Repor ng Track key metrics: Engagement Reach Growth Campaign performance Prepare and present: Weekly updates Monthly reports Iden fy insights and opmiza on opportuni es
5. Agency Coordina on Coordinate with:



Internal crea ve team Content team Performance marke ng team Ensure alignment across all stakeholders Drive accountability and melines

6. Quality Control Review all deliverables before sharing with clients Ensure: Accuracy Brand alignment Pla orm relevanc

7. Business Impact Ensure social media contributes to: Brand growth Engagement Lead genera on (where applicable) Iden fy opportuni es for: Upselling services Expanding scope What Success Looks Like Strong client sa sfac on and reten on Consistent on- me delivery of campaigns and content Measurable growth in engagement and social metrics Transparent, ac onable repor ng and insights Smooth internal coordina on with minimal escalations Repor ng

Reporting to: Account Manager/ Director / Founder Weekly internal reviews Monthly client review mee ngs What we Provide PF & ESI Health Insurance Loca on Kakkanad, Kochi, Kerala

Exp – 1-4 Years

Intrested candidates share their resumes to [email protected] or +91-XXXXXXXXXX

Work Location: In person

📌 Social Media Executive (India)
🏢 Affable Jobs
📍 India